In many ways, the company behind the program is as important as the program itself. You can purchase a great program with all the features you need and still lose out if you are dealing with an unreliable or dishonest company.
At Syntec Business Systems, Inc., we believe that you should pick one thing and do it better than everyone else! That is why the only product we develop and support is Insight. To some of our competitors, salon and spa management is a small aspect of their overall business. They develop many different programs dealing with various industries. Our philosophy is to concentrate on doing our best at one thing. Salon and Spa management isn't just a part of our business...it is our business.
We have been creating and selling salon and spa software since 1992. We have been incredibly successful during that time because we firmly believe in two main themes:
- The software must work. We refuse to add "half baked" features into the software so that we can advertise that Insight does something in order to make more sales. When features are added to Insight, they are fully developed, well thought out, designed for ease of use and our clients (you) are consulted through the entire process.
- Customer support is vital. My personal pledge to you is that this company will stand behind our software and do our best to answer any questions you may have and solve any problem that may come up. You deserve to have your issues dealt with promptly and professionally and I can guarantee you that our support representatives are the best at what they do.
We have designed Insight to be the best software possible. Don't be fooled by companies with glossy brochures and flashy advertising videos. (I'll admit, when I watch those presentations, I want to buy their software too.) They use buzz words like "unbeatable", "unsurpassed", and "most efficient" but the software falls way short of the hype in their ad campaigns. Don't purchase software because the company selling it claims that it is the easiest most powerful software available. Make them prove it. Our sales consultants will be happy to put the Insight software up against any of our competitors and prove to you that Insight is the best choice for your business. Remember, you are buying the best software, not the best brochure.
We are here to be your partners in the automation and success of your business. We are committed to this industry and when you purchase Insight, we are committed to you. Over the last few years, we have sold thousands of systems all over the United States and Canada. Interestingly enough, over 35% of those sales were to businesses that switched from a competitor's program. That says a lot about Insight, and about the company standing behind it. Put the Insight software and our customer support to the test and make the right decision for the future of your business.
