Restart your main computer. There is a service that runs in the background that handles the automatic sending and receiving of texts and emails. Rebooting the main computer can sometimes resolve issues with it, and is fairly easy to do.
Note: You may not know for sure that this fixed the issue until the next day.
Make sure the Insight Automatic Confirmation service is running on your main computer.
Update Insight on the main computer following the guide here: https://www.salon-software.com/kb/how-to-update-insight/
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