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How to connect to cloud or remote

On a Windows Computer:
#

  1. If you are a Cloud user and need to print download and install TSPrint for Cloud printing. It can be found here:
    http://www.terminalworks.com/downloads/tsprint/TSPrint_client.exe
    Important: If you are installing this for Cloud printing, make sure the install is done before going to the next step.
  2. Click on the Start menu and type Remote and click on the icon that pops up Remote Desktop Connection (If on an older computer: Click Start – All Programs – Accessories – Remote Desktop Connection)
  3. Type in the Computer[SERVER ADDRESS INSIGHT PROVIDED]
  4. Click Show Options
  5. Check off Allow me to Save Credentials
  6. Click the Local Resources tab and change Apply Windows Key combinations to On this computer.
  7. Click Advanced and change If server authentication fails to Connect and don’t warn me.
  8. Click back to the General tab
  9. Click  Save As
  10. Save to Desktop as filename Insight Remote.
  11. Click Save
  12. Click Connect

Username = [USERNAME INSIGHT PROVIDED]
Password = [PASSWORD INSIGHT PROVIDED] 

Note: Call support if you are missing the username, password or server.

On All iOS devices, Androids, and Macs: #

  1. If you need to print from Insight Cloud, download and install the TSPrint Client here: https://www.terminalworks.com/downloads/tsprint/macosx/TSPrintClient.zip
  2. Then go to the App store/Play store on your device
  3. Search for and download Microsoft Remote Desktop Client or Remote Desktop Mobile
  4. Open Microsoft Remote Desktop or RD Client
  5. Click the Plus Sign *NEW*
  6. Select Desktop
  7. PC Name: [SERVER ADDRESS INSIGHT PROVIDED]
  8. Click Save
  9. User Account – tap Enter every time – tap Add User Account
  10. Username: [USERNAME INSIGHT PROVIDED]
    Password: [PASSWORD INSIGHT PROVIDED]
  11. tap Save
  12. tap Back < arrow
  13. tap Save
  14. Double Tap to connect to your Insight connection!

Note: Call support if you are missing the username, password or server.

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