NOTE: When creating a SMS template, only use letters, numbers and basic punctuation such as: ,-!#;&:/. Special characters, accented letters and ellipsis () can cause your message to not send properly.
The options on this button allow you to insert data placeholders into the message. What this means is that when the message is actually sent, personalized information from your clients’ file will be inserted in place of what you see here. For example, if you click the Insert button and select First Name from the menu, “<@FIRSTNAME>” will be inserted into the message. Which, when sent, the message will replace that tag with appropriate information.
What each Insert option does:
Insert Image Icon (top-middle, email only)
Use this to add an image to the body of the email
Actions button (Email only)
This button allows you to add or remove file attachments on your template.
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