How to set up and refund a series

Set up series #

Sell and redeem a series #

Refund a series #

1. Go to the Clients area.
2. Select the client/guest you are trying to refund.
3. Click on the Purchases Tab.
4. Click on the Service Series radio button.
5. Select the series to refund.
6. Click the Actions button.
7. Click Refund Series.
8. Select the refund type depending on which type matches the description/amount of what you’re refunding.
   Hint: If it’s a full refund of the total series, click full. If you want to refund just the remaining amount, click remainder, etc.
   
9. Click OK
10. The sales screen should now open and ask for the refund payment method.